Talent connections you can draw on
Access our established talent network, private candidate relationships, and national connections. Targeted sourcing extends that reach when your assignment calls for specific experience or qualifications.
Scion Medical Staffing · Temporary & contract talent
Healthcare customer service staffing when your team needs extra support.
Cover a planned leave, respond to higher call volume, or support your team through a staffing gap. Scion Medical Staffing connects healthcare employers with experienced patient accounts, scheduling, billing support, and contact center professionals for temporary and contract assignments.
An award-winning staffing partner, we bring established talent relationships, a private network, and national connections to your request. Your dedicated recruiter evaluates experience, interest, and availability for your specific assignment.
Share the role and your timing. We’ll help work through the details.
Need to move quickly? Scion can generally start the search the same day after intake and can present relevant talent as fast as 48 to 72 hours.
Timing depends on the assignment, requirements, and candidate availability. Specialized or supervisory needs may take longer. Candidate presentation and assignment start dates are separate; neither is guaranteed.
What we handle
Relevant introductions. Less coordination on your plate.
A division of Scion Staffing, Inc., Scion Medical Staffing supports healthcare employers nationwide. For non-clinical customer service assignments, we focus on experience that fits hospitals, health systems, physician groups, outpatient practices, and healthcare contact centers.
Candidate evaluation and introductions
We consider healthcare background, systems familiarity, communication skills, schedule, and availability. You receive relevant candidate introductions shaped around the requirements we clarify together.
Interview and selection support
Your dedicated recruiter arranges interviews, gathers feedback, and helps you work through selection and assignment next steps. We clarify the applicable start requirements together so you know what happens next.
Non-clinical healthcare customer service
Let’s find the experience your team is missing.
Tell us the position, the coverage period, and what experience matters most. We help healthcare employers staff these roles for temporary and contract assignments, subject to the requirements and availability for each opening.
- Patient Account Customer Service Representative
- Healthcare Call Center Representative
- Patient Services Representative
- Appointment Scheduling Representative
- Billing Customer Service Specialist
- Patient Contact Center Team Lead
- Healthcare Contact Center Supervisor
For a team lead or supervisor assignment, we also discuss team size, coaching experience, escalation background, and the healthcare environment you need someone to know.
Match the experience to the assignment
What would make someone a good fit for your team?
A patient accounts team may need billing-system familiarity, while a scheduling center may prioritize experience with a particular appointment platform. We use those distinctions to evaluate relevant candidates and explain why we’re introducing them.
Tell us about your coverage dates, work location, and schedule. We confirm each person’s interest and availability for those details. An established connection gives us someone to consider; it does not confirm an assignment match.
We’ll help clarify the essentials.
- Healthcare setting and patient-account, billing, or scheduling experience
- Required EHR, scheduling, CRM, or contact center platforms
- Contact volume, phone or digital channels, and required language proficiency
- Assignment dates, weekly hours, work arrangement, and budget
- Coaching, escalation, and supervisory experience for leadership coverage
You don’t need all the answers before reaching out. Required skills and availability are evaluated individually.
Short-term help, thoughtful matching
A few weeks or a longer stretch?
Let us know whether you’re planning for a leave, managing a busier period, or keeping coverage in place while hiring continues. We’ll focus on the experience and availability your assignment requires.
Talk With Us About CoverageGetting help is straightforward
You don’t need every detail worked out.
Submit a staffing request and we will take it from there. Tell us where you need help, and we’ll clarify the requirements with you.
Have a conversation.
Your recruiter helps confirm the role, healthcare experience, dates, schedule, and practical requirements. A few priorities are enough to begin.
Consider evaluated candidates.
We draw on our talent connections and reach, evaluate potential matches, and coordinate introductions and interviews. Your feedback keeps the focus on your needs.
Agree on the next steps.
You select the person you want to move forward with. We confirm availability and assignment details and guide you through the applicable hiring and start requirements.
Questions employers ask
Before you send your staffing request
How quickly can you introduce healthcare customer service candidates?
Scion can generally start the search the same day after intake and can present relevant talent as fast as 48 to 72 hours. Timing depends on the assignment requirements, location, schedule, and candidate availability. Specialized and supervisory requests may take longer. A candidate introduction is separate from a confirmed assignment start; neither timing is guaranteed.
Which healthcare customer service positions do you staff?
We staff Patient Account Customer Service Representatives, Healthcare Call Center Representatives, Patient Services Representatives, Appointment Scheduling Representatives, Billing Customer Service Specialists, Patient Contact Center Team Leads, and Healthcare Contact Center Supervisors. Each request is evaluated against the assignment requirements and candidate availability.
Do you already have talent relationships in this area?
Yes. Established candidate relationships, Scion’s private talent network, and national connections form the foundation of our staffing work. Targeted sourcing extends that reach for specific needs. We still evaluate each person’s qualifications, interest, schedule, and availability before making an introduction for your assignment.
Can you help with leave coverage or an increase in call volume?
Yes. Tell us the coverage dates, expected schedule, healthcare setting, and relevant experience you need. We evaluate candidates for temporary and contract assignments that may involve leave coverage, workload increases, or support while an ongoing opening is being filled. Availability and start timing are confirmed individually.
What will our recruiter coordinate?
Your dedicated recruiting expert helps clarify the assignment, evaluates potential candidates, coordinates introductions and interviews, gathers feedback, and supports selection and assignment next steps. You decide whom to select; your recruiter helps keep the details and conversations moving.
Can we request specific systems experience or bilingual skills?
Yes. Share the systems, languages, healthcare experience, and qualifications your assignment requires. We incorporate those requirements into candidate evaluation and confirm relevant experience individually. We do not assume every professional in our network has the same skills or immediate availability.
Do we need a complete job description before reaching out?
No. Submit a staffing request and we will take it from there. Start with the role, your timing, and any priorities you already know. Your recruiter will help clarify the remaining details.
Tell us where you need a hand
Where does your team need coverage?
Tell us the role, your preferred timing, and any experience requirements you already know. Your recruiter will clarify the assignment and coordinate relevant candidate introductions through our established relationships and reach.
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